AI-powered support resolution

Your support inbox,
on autopilot.

Forward support emails to QuietDesk. AI reads the ticket, searches your knowledge base, drafts a resolution — and sends it. You handle exceptions, not every reply.

See How It Works

Three steps. Zero config.

Set up in under 5 minutes. No training data needed — just upload your docs.

📥

1. Forward Emails

Set up email forwarding from your support inbox (Gmail, Help Scout, etc.) to QuietDesk's webhook. Tickets appear instantly.

📚

2. Upload Knowledge

Drop your FAQ docs, help articles, or any text files. QuietDesk indexes everything for instant semantic search.

⚡

3. AI Resolves

AI reads the ticket, searches your knowledge base, and drafts a resolution. High-confidence replies send automatically.

Built for teams who hate doing the same thing twice.

Confidence Scoring

Every AI response includes a confidence score. High-confidence replies auto-send; low-confidence goes to your review queue.

Knowledge Base Search

Full-text search with PostgreSQL tsvector. Upload markdown, text, or HTML files and they're instantly searchable.

Email Webhook

Works with SendGrid, Mailgun, Zapier, or any service that can POST JSON. One URL, instant ticket creation.

Dashboard & Analytics

Track resolution rates, AI confidence, and ticket volume. See what's working and what needs attention.

Simple API. Zero dependencies.

Everything works through REST endpoints. Integrate in minutes.

# Create a ticket from an email
curl -X POST /api/webhook/email \
  -H "Content-Type: application/json" \
  -d '{
    "from": "customer@example.com",
    "subject": "Cannot reset my password",
    "body": "I keep getting an error when I try to reset..."
  }'

# Upload knowledge base articles
curl -X POST /api/knowledge/upload \
  -F "files=@faq.md" \
  -F "files=@troubleshooting.txt" \
  -F "category=support"

# Check dashboard stats
curl /api/dashboard

Your support inbox, on autopilot.